Introducing Knowted Agents
You've heard the term "agent"—they're everywhere in the world of AI, and it's no different here at Knowted. In fact, our entire platform was built around a singular, powerful idea: Knowted Agents are here to revolutionize the way you handle product documentation. But what exactly are they, and why should you care?
What is a Knowted Agent?
Simply put, a Knowted Agent is our bespoke, autonomous AI designed to learn your software application, navigate it, and automatically generate comprehensive, high-quality documentation for your users or other AI applications.
What Does This Mean for You?
This isn't just a fancy feature; it's a massive shift in how documentation gets done. It means:
- Drastically Less Manual Work: The Agent autonomously explores your application, doing the tedious documentation work for you.
- The End of Documentation Drift: Since Knowted Agents can be scheduled to run regularly, your documentation stays perfectly in sync as your product evolves. No more out-of-date help articles!
- Instant Help Centers: Need a new section documented now? Run the Agent on demand. Harnessing the power of autonomous agents, you can go from zero product documentation to a fully working Help Center, hosted on Knowted, in under 15 minutes.
Your Questions Answered
We know that modern applications have complexities. Here's how Knowted Agents handle them:
"My application is authenticated. Can Knowted handle it?"
Absolutely! Most applications require a login, so Knowted Agents are built to seamlessly handle your authentication requirements while they explore your application.
"What if my application has different versions?"
No problem at all. You can easily create and manage separate Agents for each distinct version of your product, ensuring all your documentation is version-specific and accurate.
"What if I use Intercom, Salesforce, or another help system?"
Knowted is designed to play well with others! You can use Knowted Agents to generate and refine all your great content, but then push it directly to the system your support team already uses, thanks to our robust integrations.
We currently integrate with Intercom and Help Scout, with Salesforce and Zendesk coming very soon. This flexibility is powerful: you speed up your content operations without forcing your support agents to adopt a new system.
Tip: Engaging with our REST APIs unlocks the next level. You start benefiting from Knowted’s machine learning optimization, which focuses on serving the right content variant to the right customer at the right time. This not only boosts customer satisfaction but significantly reduces your customer support costs.
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Ready to Get Started?
Stop wasting time writing documentation and start leveraging the power of autonomous AI. You can set up your first Knowted Agent and experience the magic for yourself right now!