Create an Article

Articles play a central role in Knowted. While Articles are what you logically serve to your customers, they function primarily as containers for Article Variants.

Knowted continuously optimises your content, so it’s actually the Article Variants that your customers read. The Article itself acts as the parent structure that groups and manages these variants.

An Article can have one or more variants. As soon as an Article contains multiple variants, Knowted automatically begins optimising which variant is shown to your customers.

How to Create an Article

1. Navigate to the Articles section.
2. Click Add Article
3. Enter the Article Title / Name (e.g., 'Getting Started').
4. Optionally, provide a Short Description.
5. Enter a unique Slug (e.g., 'getting-started'). This is mandatory for saving the Article.
6. Set the Display Order (optional).
7. Click Save Article.

Running a Knowted Agent from Article

You can run a Knowted Agent directly from the Article form. Steps to set up your first Knowted Agent are here.

When you do this:

1. The agent uses the Title and Description you provide (the more specific, the better).
2. Knowted automatically generates the first Article Variant for the Article.

This allows you to quickly create high-quality documentation, saving time by letting Knowted handle the initial content creation for you.